Reference

dinasti168 Terms & Conditions for Your Account

Our Terms & Conditions set the rules for opening, using and protecting your dinasti168 account, including wallet activity through DANA, OVO, GoPay and QRIS.

Account acceptanceWallet conductPolicy changesData requests
dinasti168 dinasti168 Terms & Conditions for Your Account
HELP PATHS

Get clear answers when a term affects you

A policy question should not leave you guessing about your account or wallet status.

Account access Use the account support path when phone verification, sign-in details or an eligibility question affects your access. Include the account contact detail shown on your profile so we can match the request.
Wallet status For DANA, OVO, GoPay or QRIS questions, open the cashier support path and provide the receipt reference. We check the payment status against the account before explaining the next policy step.
Policy request Ask us to clarify a Terms & Conditions clause through the support desk shown in your account area. We can point you to the relevant wording, explain the process and record a change request.
DATA PRACTICES

See how our account policy handles data

Your account terms also explain how we handle details connected with access, payments and security. We use the data needed to operate the account, check wallet requests and respond to policy questions.

Account details

We use the contact and verification details you submit to identify your account, process account requests and address access questions. Keeping your phone detail current helps us match support activity correctly.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt may be checked against your account reference. This helps us resolve mismatched status reports before any wallet action continues.

Cookies

Cookies and similar browser storage can support sign-in continuity, security checks and page settings. Your device may behave differently after clearing cookies, so a new verification step can appear.

Account security

You are responsible for protecting your password, phone and access device. We may pause an account action when the sign-in pattern or verification detail does not match the account record.

Retention

We retain account, support and transaction records for the period needed to operate the service, resolve disputes and meet applicable obligations. Requests about retained records can be sent through support.

Change requests

To request correction, access or removal of eligible account data, contact our support desk from the account area. We may ask for verification before changing or disclosing personal details.

Terms & Conditions questions answered clearly

These questions cover the points most often checked before account opening or a wallet request. Our answers describe the current policy path, while the full Terms & Conditions remain the controlling wording. If a clause is unclear, contact us from the account support area before you continue.

You can open the Terms & Conditions from the policy area linked to your account and access pages. Read the current version before opening an account, using the cashier or continuing after a policy update.

Eligibility and access depend on local law. You must also provide accurate account details, complete any requested phone verification and follow the current Terms & Conditions shown for your region.

DANA and QRIS are listed payment routes, alongside OVO, GoPay, bank transfer and virtual account. The payment detail and receipt must match your account before a wallet request is processed.

We may pause an action when account details, phone verification, payment receipts or transaction patterns need checking. Support can explain the relevant Terms & Conditions step after matching your request.

Send a data request through the support desk in your account area. We may verify your identity before correcting, providing or removing eligible details under the current Terms & Conditions.

Yes. The same Terms & Conditions apply when you use a mobile browser or desktop. Clearing browser cookies or changing devices can trigger another sign-in or phone verification step.

We place updated wording in the policy area so you can read it before continuing. Material changes may require your acceptance, and access remains available only where local law permits.